Shipping & Handling Policy

Please be advised that we cannot ship any merchandise to PO Box addresses.

Truck Freight - Large & Oversized Items
We do not ship freight truck items via online ordering. Most freight truck carriers can not deliver to residential locations in western N.C. If you want to order a freight sized item we can have it delivered to our Fletcher warehouse and arrange to deliver it to your home or project.

In-store Pickup
A customer may choose to make a purchase placed online available for pickup at our store. If you wish to pick up your purchase, we will contact you via phone or email when your product is ready for your visit.

Shipping Lead Times
Christie's Lighting strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer's typical speed at which orders are processed and shipped. If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at (828) 650-0223 to inquire about expedited shipping services. Christie's Lighting is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected.